Exactly what we do with your documents, and what we do not yet have.
Firms that sell to government are asked hard questions about their vendors. This page is written so you can answer them about us without guessing.
Where your data lives
All EveryShall infrastructure is hosted in the United States with a single infrastructure provider. Nothing is stored on laptops, personal drives, or third-party file services.
Encryption
Data is encrypted at rest with AES-256 using keys held in a managed key service, with a separate key per firm so that revoking one firm's key renders its data unreadable without touching any other firm. All connections use TLS 1.2 or higher. Backups are encrypted with the same per-firm keys.
Models and training
Language models are accessed under contractual terms that prohibit the provider from using customer inputs or outputs to train models. EveryShall does not train or fine-tune any model on customer data. Your documents are used to draft your bids and to score your opportunities, and for nothing else.
Isolation
Storage, retrieval indexes, and workflow executions are partitioned per firm. A workflow is bound to one firm's partition when it starts and carries no credential that can reach another. Isolation is enforced by access policy at the infrastructure level and checked by automated tests that attempt cross-firm reads and expect them to fail.
Audit
Every automated decision, model call, and human edit is written to an append-only, hash-chained Ledger per bid, exportable as JSON and verifiable without us. All administrative and infrastructure activity is logged separately and retained for at least one year. See the Architecture page for the Ledger structure.
Access by our staff
Access to production systems is limited to the founder, requires hardware-key multi-factor authentication, and is logged. There are no shared accounts and no long-lived access keys; administrative sessions are time-limited. We do not open customer documents except to resolve an issue you have reported, and we tell you when we do.
Secrets and credentials
Source API keys and service credentials are held in a managed secrets store, never in code, configuration files, or email, and are rotated on a schedule. The system stores no procurement-portal credentials of yours, because it has no function that would use them.
Customer sign-in
Multi-factor authentication is required for every user, using an authenticator app or a hardware key. Sessions expire after inactivity. Firm administrators can remove a user immediately.
Availability and recovery
Data is backed up continuously with point-in-time recovery. Originals of every uploaded and retrieved document are immutable; derived data can be regenerated from them. We do not yet offer a contractual uptime commitment.
Deletion
Email privacy@everyshall.com and your documents, drafts, and derived indexes are deleted within 30 days. Ledger entries that reference deleted documents are retained in redacted form so that the audit record stays intact.
Submission
EveryShall holds no credentials for SAM.gov, any state or local portal, or any agency system, and has no submission capability. Submission is always performed by your staff.
What we do not have yet
We do not hold SOC 2, ISO 27001, FedRAMP, CMMC, or any other third-party certification. We do not offer a contractual uptime guarantee. We are a new company, and we would rather say so than imply otherwise. If your procurement process requires a certification we lack, tell us which one; it informs what we pursue next.
Reporting a security issue
Write to security@everyshall.com. We acknowledge reports within two business days and will tell you what we found and what we changed.